Exploring Japan: Collective Kindness

I’m currently reading travel connoisseur Pico Iyer’s A Beginner’s Guide to Japan, a delightful read. Unlike many travel writers who guide us to a country’s tourist amenities—sights, hotels, restaurants—Iyer illuminates its culture. He knows Japan intimately, married to a Japanese wife and calling the country home for the past thirty-two years.

As a serviceman, terribly young at the time, I visited Japan twice on R & R. I was impressed by its remarkable post-war recovery and, even more, by its people—the most courteous, polite, clean, and honest of any nation I’ve been privileged to visit. Leave a camera in your room at checkout, and they’ll have it waiting at the desk when you return to inquire

The Japanese aim to please, integral to a culture of collectivized kindness.

Iyer shares a German visitor’s observation from 1910:

“If a fisherman sees you emerge from the ocean after swimming, he will quickly remove the sandals from his feet, bow, and place them before you in the sand so that you do not have to walk down the street barefoot.”

It’s still that way.

Purchase a gift and it will often be wrapped—even in newspaper, say from The New York Times—simply to heighten your pleasure.

Don’t be surprised to find a basket of toothbrushes, toothpaste, and floss in your hotel bathroom.

For sheer convenience, Japan has 5.6 million vending machines—more than anywhere else in the world.

In America, convenience stores are a way of life, especially along interstate highways. They are also, sadly, frequently robbed.

In Japan, which has more than 50,000 convenience stores in a nation roughly the size of California, they are places of safety when one fears assault.

Outwardly and inwardly, they are uniform—for your convenience.

And yet they differ.

Some deliver.

Some are expansive, two-story outlets.

Some are specialized for the elderly.

If you need someone to console you in your grief, Amazon Japan can send a Buddhist priest to your door.

Feeling lonely? There are companies that will provide a pseudo-relative or friend—a mother or father, even a girlfriend.

Train stations, spotlessly clean, often feature signs:

“In order not to bother other customers, please show good manners and create a comfortable atmosphere.”

One of my special memories of Japan—beyond the scalding baths where nudity among the sexes was not a problem (though that may be changing as immigration increases) was the custom of not opening a gift in the giver’s presence, lest one reveal disappointment or offer false praise.

I like Iyer’s observation of Japan’s intuitive grasp that some things cannot be perfected:

“Japan has a sharp-edged sense of what can be perfected—gizmos, surfaces, manners—and of what cannot (morals, emotions, families). Thus it’s more nearly perfect on the surface than any country I’ve met, in part because it’s less afflicted by the sense that feelings, relationships, or people can ever be made perfect.”

I adore the Japanese penchant for harmony with nature, of which we are a part—reflected in meticulous gardens replete with lanterns, bridges, fountains, lakes, and ponds; sculpted cherry trees and moss marking the seasonal passage; myriad stone and pebbled pathways; sanctuaries of stillness instilling reflection—the way of Zen.

I love their cherishing of the ceremonial, their intuitive sense of inherent beauty in redeeming a pattern—whether arranging flowers or serving tea.

Above all, I love Japan’s simplicity. Dressed in kimono, I slept on floors in narrow rooms divided by fragile sliding doors: beneath me, my shikibuton; my head resting on a single makura; a kakebuton drawn close against the night chill. Nothing excessive. Nothing clamoring. Only wood, paper, cloth, and quiet. A nation refined not by accumulation, but by restraint.

Japan—a place apart. May it always remain so.

—rj

The Discipline of Kindness

Anger has become one of the easiest responses to modern life.

What troubles me most is not anger itself, but how easily my emotions can be manipulated—by discourtesy, by noise, by global politics, by the ambient insensitivity of others. That reactive state isn’t who I really am, yet it’s one I’m repeatedly invited into.

I want to be kind, not reactionary; deliberate, not pushed into negativity. I want to remain self-governing. As Marcus Aurelius put it, “Be tolerant with others and strict with yourself.”

Years ago, I came upon a short piece in Reader’s Digest titled “Do I Act or React?” I read it at exactly the right moment. Why should a discourteous store employee spoil my day? Or a waiter serving me something I never ordered? Or a driver that cuts me off?

These moments are trivial in isolation, yet corrosive in accumulation. As the Stoic writer Ryan Holiday reminds us, “Jerks abound everywhere. That’s their business, not yours.”

My wife once shared an encounter she had with a rude bank teller. Instead of meeting rudeness with rudeness, she simply said, “I hope your day gets better.” It was disarming—not passive, not superior, just humane. Too often, we carry our moods like open containers, spilling them onto others without noticing.

The distinguished novelist and essayist George Saunders suggests that literature can help us cultivate tolerance—not all at once, but incrementally, and therefore cumulatively. A practicing Buddhist, Saunders believes that reading fiction trains us in three essential truths:

You’re not permanent.
You’re not the most important thing.
You’re not separate.

Literature slows judgment. It places us inside other consciousnesses. It rehearses moral humility. In doing so, it loosens the grip of the ego—the very thing that insists on being offended.

Kindness, after all, isn’t mere niceness, which can look away from cruelty. Kindness sees clearly. It chooses understanding over reflex, restraint over retaliation.

So many of our perceived hurts come down to our desire to control others: their tone, their behavior, their awareness of us. When that control fails—as it inevitably does—we suffer. The antidote is not indifference, but proportion. We need to take ourselves less seriously.

Saunders doesn’t offer a list of recommended books, though he has often spoken admiringly of Grace Paley.

I return often to Marcus Aurelius’ Meditations, a slender volume that rewards endless rereading.

One line, in particular, feels endlessly applicable:

“Is a world without shameless people possible? No. So this person you’ve just met is one of them. Get over it.”

Not resignation—clarity. Not bitterness—freedom.

Beyond Self: The Power of Empathy in Troubling Times”

In this anxiety-ridden age, I’m sometimes tempted to tune out the endless cacophony and retreat into a myopic vista of self-concern. But in doing so, I’d foreclose on empathy, essential for promoting understanding, compassion, and a kinder world.

It’s why I read daily and widely. To not do so exacts a price I’m unwilling to pay. Favorite author Elif Shafak expresses my sentiment superbly:

“It is the Age of Angst indeed, but it will be a more dangerous and broken world if it were to become the Age of Apathy. The moment we become desensitised. The moment we stop following what is happening in Gaza, in Ukraine, in Sudan… the moment we stop thinking about our fellow human beings, and their stories and silences, here and everywhere…. the moment we stop paying attention, we stop connecting across borders, we stop caring.

“If there is one emotion that really should frighten us, it is the lack of all emotions. It is numbness. It is apathy.”

—rj